Frequently Asked Questions
- Unlocking the Basics : The School Level Data Importer Made Easy
- Are Offline Matches and Challenge dollars automatically added to the campaign totals?
- How do I reopen a closed Fundraising Campaign?
- Can I provide a partial refund?
- What happens if I include 'Joint Gift' on the post payment form?
- What happens if you move a gift to a different Fundraising Campaign?
- How do I hide a campaign so it doesn't appear on a school page?
- Why is the wrong name showing up on a donor's credit card statement?
- How can I see which advocates claimed an incentive?
- How can I test donations on my campaign or giving form?
- How do I add first and last name to a giving form?