Campaign Countdown Timer Display Settings

Overview

Live campaigns display a countdown timer that counts down to the campaign end date. This timer appears on the campaign’s main landing page so donors can see how much time remains to give. If you prefer not to show the timer, you can easily disable it in the campaign settings.

How to hide or show the countdown timer

1. Open the campaign you want to change and go to the Structure & Content section.

2. Locate the checkbox labeled "Hide the countdown clock on the main landing page."

3. Check the box to hide the timer or uncheck it to display the timer.

What this setting affects

• Main landing page only: The setting controls the display of the countdown timer on the campaign’s primary page.

• Toggle function: It uses the checkbox labeled "Hide the countdown clock on the main landing page."

Frequently asked questions

What happens if I change the campaign end date?

The countdown timer is linked to the campaign end date. Updating the end date adjusts when the countdown reaches zero.

I hid the timer but it still shows up. What should I do?

Verify that you edited the correct campaign and that you toggled the checkbox labeled "Hide the countdown clock on the main landing page."