Adding Updates to Your Campaign Page

Share timely news, milestones, and shout‑outs directly on your campaign page to keep your community engaged.

Who can post updates

• Users with the "Post Campaign Updates" permission can create and manage campaign updates.

Post an update

1. Navigate to your campaign page while logged in with the proper permissions.

2. Access the update creation interface.

3. Enter your message and any additional details.

4. Review your content and publish.

When posted without a scheduled time, updates appear immediately on your campaign page. You can also pick a future date and time to schedule an update. Note that scheduled times cannot be in the past; such updates remain visible to admins before going live while staying hidden from campaign visitors.

When you enable Send Email, the update is emailed to all donors and advocates associated with the campaign. If you also enable the Advocate-Exclusive toggle, only advocates receive it.

Update delivery settings

Under Update Settings during update creation, you can configure the following toggles:

• Display on Campaign Page — shows the update for all campaign visitors (or advocates only if Advocate-Exclusive is active).
• Send Email — emails the update to the selected audience. This toggle is off by default.
• Advocate-Exclusive — restricts email and on-page display to advocates only.

Note: You must enable at least one of Display on Campaign Page or Send Email before submitting an update. If both are disabled, the form will not submit and you will see a prompt to select an option.

Content fields

Each update includes a Title (the headline shown on your campaign page and in emails) and a Comment (the main text of your update). Be sure to proofread carefully, as emailed updates contain the exact text you provide.

• Confirm you're logged in with the proper permissions.

• Ensure you have the "Post Campaign Updates" permission for that campaign.

• Refresh your browser.

If the issue persists, your account may lack the necessary permissions for this campaign.

Branded campaign page sign‑in required

If you're signed in to GiveCampus but still don't see the update options, you might not be signed into the campaign's branded URL. Look for a "sign-in" button in the top right of the campaign page—if it's there, complete the sign‐in process on that page and then refresh.

How to fix it

1. Open the campaign landing page in your browser.
2. Check the top right for a "sign-in" button.
3. If the button is visible, click it and sign in on that page.
4. Refresh the page. If your account has the "Post Campaign Updates" permission, the update controls should appear.
5. If you see your avatar or name instead of the sign‑in button, verify you have the correct permission and refresh your browser.

Additional tips

• Signing in on the main GiveCampus site or in another tab does not sign you into every branded campaign page.
• If you use multiple GiveCampus accounts, be sure to sign in with the account that has the required permission for that campaign.
• If the update options still do not appear after a refresh, try signing out and back in on the same campaign URL or use a private/incognito window for a fresh session.