Adding Updates to Your Campaign Page

Share timely news, milestones, and shout‑outs directly on your campaign page to keep your community engaged.

Who can post updates

• Users with the "Post Campaign Updates" permission can create and manage campaign updates.

• This permission is required to access update management features.

Post an update

1. Navigate to your campaign page while logged in with the proper permissions.

2. Access the update creation interface.

3. Enter your message and any additional details.

4. Review your content and publish.

Updates appear immediately on your campaign page.

Troubleshooting update creation

If you don't see update options:

• Confirm you're logged in with the proper permissions.

• Ensure you have the "Post Campaign Updates" permission for that campaign.

• Refresh your browser.

If the issue persists, your account may lack the necessary permissions for this campaign.

Branded campaign page sign‑in required

If you're signed in to GiveCampus but still don't see the update options, you might not be signed into the campaign's branded URL. Look for a "sign-in" button in the top right of the campaign page—if it's there, complete the sign‐in process on that page and then refresh.

How to fix it

1. Open the campaign landing page in your browser.
2. Check the top right for a "sign-in" button.
3. If the button is visible, click it and sign in on that page.
4. Refresh the page. If your account has the "Post Campaign Updates" permission, the update controls should appear.
5. If you see your avatar or name instead of the sign‑in button, verify you have the correct permission and refresh your browser.

Additional tips

• Signing in on the main GiveCampus site or in another tab does not sign you into every branded campaign page.
• If you use multiple GiveCampus accounts, be sure to sign in with the account that has the required permission for that campaign.
• If the update options still do not appear after a refresh, try signing out and back in on the same campaign URL or use a private/incognito window for a fresh session.

Best practices for impactful updates

• Keep it clear and concise: Lead with the headline or key milestone.

• Celebrate progress: Recognize donors, challenges, and goals met.

• Invite action: Include a call to action, encouraging supporters to share or donate.

• Time your posts: Share updates during key moments like the launch, mid‑campaign peaks, or final hours.

FAQs

• Who can add updates? Users with the "Post Campaign Updates" permission can create and manage updates.

• When do updates show up? They appear immediately on your campaign page after posting.

FAQ: What happens when I share or email an update?

• When you share an update, it is emailed to supporters who have engaged with the campaign and subscribed to updates.
• The email displays the update exactly as it appears on your campaign page, including all text and body content.
• Proofread your update carefully before sending, as recipients receive the content verbatim.