Checkout Social Proof Messages ("You're officially part of something")
Quick answer
The message "You're officially part of something special with X other people" appears on the thank you page after a donation is completed. It is hardcoded in the system and cannot be removed or customized through the admin interface. The message only appears under specific conditions.
Where and when this message appears
- The text displayed is: "You're officially part of something special with X other people".
- It appears on the thank you page after a donor completes a gift (not during checkout).
- It is shown only when the campaign has more than one donor, the campaign is not a giving form, and the contribution is not a cryptocurrency donation.
Can I remove or customize this message?
No. This message is hardcoded and cannot be altered through the GiveCampus admin dashboard. There are no settings available to disable, hide, or modify its text, placement, or styling.
What this means for administrators
- The message is not configurable in Online Giving settings, campaign settings, form settings, or School-Level Settings.
- It will appear on the thank you page for campaigns (not giving forms) when the specified conditions are met.
- When testing or reviewing donor experiences, expect this message as part of the standard thank you page display.
Why this message is shown
The message serves as a social-proof element, highlighting donor participation and reinforcing a sense of community after a gift is made.
Common scenarios and clarifications
- If you preview a campaign and complete a test gift (and the campaign has multiple donors), you will see this message on the thank you page.
- The message does not appear on standalone giving forms or when only 0 or 1 donor has contributed.
Suggested wording when explaining to stakeholders
If asked about the message, you can say:
- "The thank you page includes a built-in message that highlights donor participation. It isn’t configurable from the admin dashboard and will display under certain conditions."
Related questions
- Is the message configurable per campaign or form? No, it is hardcoded.
- Does an admin permission control this message? No, there is no permission to hide or edit this message.
Summary
- The message appears on the thank you page after a donation.
- It is hardcoded and cannot be removed or modified via the admin UI.
- It only displays when a campaign has more than one donor, is not a giving form, and the donation is not made in cryptocurrency.
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