Platform Status Updates and Monitoring

GiveCampus continuously monitors our platform's performance and availability to ensure a smooth experience for all users. To see our current status and subscribe head to: https://status.givecampus.com

How to subscribe to status updates

Visit https://status.givecampus.com to sign up for notifications about platform incidents and maintenance. On that page, enter your email address and choose your preferred update options.

Product-specific communications and product contact lists

In addition to the public status page, GiveCampus maintains product-specific contact lists for Events and other products. These product-specific communications are separate from the platform status notifications available at https://status.givecampus.com. The status page is focused on platform outages, incidents, and scheduled maintenance windows; product contact lists focus on product changes that affect workflows.

What product communications cover

• Feature updates and new capabilities
• Reporting changes and legacy field cleanups
• Functionality modifications and behavior changes
• Advance notice of feature deprecations or field changes, plus migration or timing details when applicable

How product contact lists work

• Product contact lists are separate from general platform status notifications on status.givecampus.com.
• Communications are sent to designated contacts for your school rather than to every administrator.
• Product updates include contextual details so designated contacts can assess impact on reporting, forms, or event setups.

How to get your school added to a product list

• Schools can request to be added to product-specific communication lists. To do this, work with your GiveCampus account lead or Partner Success Manager and provide the names and email addresses of the designated contacts who should receive product updates.
• We recommend naming 1–3 designated contacts per product (for example, an Events lead, a reporting/finance contact, and a technical or operations lead) so changes reach the right people without flooding every administrator inbox.
• Keep your designated-contact list current so notifications reach the people responsible for monitoring feature changes and handling any follow-up work.

What to expect when you're on a product list

• Product communications may arrive as release notes, scheduled-change notices, or targeted advisories about reporting or field changes.
• When relevant, communications include recommended next steps, timelines, and any UI or report changes to expect.

Why product contact lists matter

Contact lists help ensure schools are informed about changes that affect their workflows—so you get advance notice of deprecations, reporting cleanups, and functional updates that may require action on your side.