Outreach
How-to guides and troubleshooting for Outreach.
- Export recipients and identify exclusions
- Export numbers that cannot receive SMS
- Export recipient openclick status
- Excluding Giving Day donors from later messages
- Export Legacy personalization tokens by tag
- Exclude campaign donors from a text audience
- Event sequences
- Exclude a text recipient when search misses them
- Exact generated-footer address location
- Event registrant token missing from Outreach's picker
- Event RSVP filters and email-upload validation limits
- Event merge tokens in generic test emails
- Ensure spouses receive identical Smart Ask arrays
- Email topics and text opt-outs are separate
- Email unsubscribe IDs require constituent email matching
- Email only purchasers of an event add-on
- Email first, then text the appropriate non-email audience
- Email manually added offline donors
- Draft templates missing from a personalized segment picker
- Donor and Joint Name merge source for honor roll CSV
- Does submitting AI text generation send a message
- Download personalization upload failures
- Donor IDs for Outreach conversions
- Does having an email address exclude someone from texting
- Do-not-solicit restrictions on event reminders
- Does 600-recipient sequence count as one email
- Distinguish usage display from sending-limit checks
- Designation and date must match the same gift
- Deleting a Legacy personalization tag without the source file
- Delete an old generated Smart Ask Amounts segment