Download personalization upload failures

For school administrators using GiveCampus Outreach. Controls can differ between the classic email editor and the newer Composer editor.

Yes. Open Personalization’s upload history, select the uploaded file, and choose the Failed tab to see each failed row and its Failure Reason. The Failed Rows tile also has a download action for the failed-row CSV, including error reasons. Correct the specific reported issue, such as missing external_id, no matching imported Person identifier or a validation error, and retry the appropriate rows rather than blindly re-uploading all successful records. Processing/whole-file failures are shown separately from row counts.