Outreach
How-to guides and troubleshooting for Outreach.
- Dark-mode email preview
- Custom phone and group-name merge tokens from recipient uploads
- Current Composer preview, school color and saved content
- Custom CSV column absent from the merge-field picker
- Custom columns in uploaded segments
- CSV greeting and institutional salutation
- Create templates, reusable snippets, and tracked content links
- Count outgoing texts for a fiscal year
- Correct school name in default SMS opt-out message
- Cookie tracking scripts versus native unique links
- Connecting personalization to an existing draft Outreach
- Constituent Email History scope
- Composer toolbar and scrolling
- Composer Saved Content is not Legacy snippet HTML
- Compose and send an email outreach
- Configure Smart Appeals and review donor follow-up reporting
- Cloning an email requires choosing its audience again
- Combining a tracking short link and a personalization token
- Combine personalized links with tracking attribution
- Cloning a text does not copy its recipient audience
- Clickable recipient-specific URLs from CSV
- Classic email button fill and rounded corners
- Check whether campaign donor exclusions include offline gifts
- Choose the right first-name token
- Checked-in guests absent from an Outreach audience
- Choose an event activity for an Outreach audience
- Check Smart Appeals solicitation history
- Check DNS domain verification succeeded
- Check copied event-sequence recipient rules
- Change Outreach sender email