For school administrators using GiveCampus Outreach. Controls can differ between the classic email editor and the newer Composer editor.
How to use
Open Outreach → Outreach → Email Templates or Text Templates. Use the appropriate template controls to create/edit a template, preview it, and create an outreach from it. Existing outreach can be cloned or saved as a template through its own actions. Check the audience and schedule after copying.
In Outreach → Settings → Snippets, manage the reusable HTML snippets and their active state there. The content/link picker supports campaigns, giving forms, and events, including distinct general, tracking, personalization/autofill, and advocacy links.
Troubleshooting
Choose the link type matching the intended purpose. A placeholder button may look correct in the editor while lacking a usable destination. Send a test and verify the links. Older templates can have a composer-conversion action; conversion availability does not mean every template already uses the newer composer.
Scope
Email templates, text templates, snippets, and whole-outreach templates are separate reusable objects. Do not assume a change to one updates previously sent messages or every saved draft.
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