If you aren't able to find an answer to your question, you can email support@givecampus.com for assistance.
Core Administrative Functions & Definitions
- Instructions for Administrators: Signing Up and Logging In
- Step-by-Step Instructions for Key Features
- How to "Ghost" as a Volunteer
- Adding Assignments for your Volunteers
- Volunteer Mass Assignments
- Searching for Constituents and Selecting Assignments
- Creating an Email Template for your Volunteers
- Creating Tasks for Volunteers in the VMS
- Gift Configurations for Proper Counting
- Showing Constituent Data: Partial Record vs. Full Record
- Using the Query Builder to Segment Data
Data Upload & Management
- VMS Data Management 101
- Introduction to the Foundational File Set
- What to do before the FY resets in the VMS
- Making a Configuration Change for your Volunteer Management System
- Why didn’t my files import?
- How do I manage "No Name" records in the VMS?
- How do I remove Constituents from the VMS?
- Outdated Record Data Deletion in the VMS
- Tips for Successful Data Updates
Optimizing a Tailored Volunteer Experience
- Engagement Volunteers in the Volunteer Management System
- Creating an Email Template for your Volunteers
- Resource Best Practices & Samples
- Building & Utilizing Custom Assignment Filters
- Custom Assignment Tags
- Constituent Cohorts and Role Builder
- Role Permissions
- Acts as Roles (for Volunteers with Multiple Roles)
- Cohort-Based Reporting
- Building & Utilizing Enhanced Assignment Reporting
- Gift Notifications for Volunteers in the VMS
- Datapoints
VMS <> GiveCampus Platform Connections
Connecting Campaigns to Volunteers with the Role Campaign Selection Feature (requires Online Giving)
- Pending Gifts (requires GC Social Fundraising or GC Giving Forms)
- Sending Videos in the VMS (requires GC Video)
- Texting in the VMS (requires GC Texting)
Volunteer Management & Rollout
- Preparing for a Successful VMS Roll-Out
- Volunteer Management Communication Resources
- Emailing Volunteers
- VMS Volunteer Training Guide
- Instructions for Volunteers: Signing Up and Logging In
- Instructions for Volunteers: Requesting Assignments
- How to gamify the VMS and motivate your volunteers
Reporting
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