GC Volunteer Management, formerly the VMS, is a robust and highly configurable volunteer management solution that can drive engagement and giving for schools big and small. School administrators have the ability to set up specific volunteer roles, assign volunteers to constituents for outreach, determine what constituent data volunteers can see, as well as what actions they can take.
Whether you're setting up your GC Volunteer Management for the first time or learning how to manage and modify an existing instance, these articles can help you get up to speed and answer many of our most common question.
If you aren't able to find an answer to your question, you can email support@givecampus.com for assistance.
Core Administrative Functions & Definitions
- Instructions for Administrators: Signing Up and Logging In
- Step-by-Step Instructions for Key Features
- Adding Volunteers to the VMS
- How to "Ghost" as a Volunteer
- Adding Assignments for your Volunteers
- Volunteer Mass Assignments
- Searching for Constituents and Selecting Assignments
- Creating an Email Template for your Volunteers
- Creating Tasks for Volunteers in the VMS
- Gift Configurations for Proper Counting
- Showing Constituent Data: Partial Record vs. Full Record
- Using the Query Builder to Segment Data
Data Upload & Management
- VMS Data Management 101
- Introduction to the Foundational File Set
- What to do before the FY resets in the VMS
- Making a Configuration Change for your Volunteer Management System
- Why didn’t my files import?
- How do I manage "No Name" records in the VMS?
- How do I remove Constituents from the VMS?
- Outdated Record Data Deletion in the VMS
- Tips for Successful Data Updates
Optimizing a Tailored Volunteer Experience
- Engagement Volunteers in the Volunteer Management System
- Creating an Email Template for your Volunteers
- Resource Best Practices & Samples
- Building & Utilizing Custom Assignment Filters
- Custom Assignment Tags
- Constituent Cohorts and Role Builder
- Role Permissions
- Acts as Roles (for Volunteers with Multiple Roles)
- Cohort-Based Reporting
- Building & Utilizing Enhanced Assignment Reporting
- Gift Notifications for Volunteers in the VMS
- Datapoints
VMS <> GiveCampus Platform Connections
- Social Fundraising Campaign Dashboard within VMS for Volunteers (requires GC Social Fundrasing)
- Pending Gifts (requires GC Social Fundraising or GC Giving Forms)
- Sending Videos in the VMS (requires GC Video)
- Texting in the VMS (requires GC Texting)
Volunteer Management & Rollout
- Preparing for a Successful VMS Roll-Out
- Volunteer Management Communication Resources
- Emailing Volunteers
- VMS Volunteer Training Guide
- Instructions for Volunteers: Signing Up and Logging In
- Instructions for Volunteers: Requesting Assignments
- How to gamify the VMS and motivate your volunteers
Reporting
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