Your Social Fundraising campaigns can still recognize offline gifts! Learn how to adjust totals, add individual or bulk offline donors, or create offline matches and challenges.
The Offline Gifts feature of Social Fundraising campaigns allows you to add offline gift data to your campaigns so that gifts received outside of the GiveCampus are reflected in your campaign totals, leaderboards, donor maps, and clickable affiliation breakdowns.
Getting Started
In your Campaign Settings, click on Offline Gifts. From here, you can do several things:
- Adjust Campaign, Affiliation, Designation, and Geographic Totals
- Add Individual Offline Donors
- Add Offline Donors in Bulk
- Review, Edit, Delete & Download Offline Donors
- Add Offline Matches & Challenges
Prefer a video walkthrough? Check out this recording.
Adjust Campaign, Affiliation, Designation and Geographic Totals
Adjust features are for when you just need the numbers to be correct and don't need to connect them to specific offline donors. You can simply adjust donor and dollar counts in either the positive or negative direction by entering the value you'd like to adjust and save.
Warning: Adjustments will count toward progress on active matches and challenges with criteria that match the adjustment.
Limitation: Adjustments to overall affiliations can be made, but not specific affiliation values (e.g. Alumni Class of 2007).
Add, Edit, Delete & Download Offline Donors (Individually or in Bulk)
Manage Offline Matches & Challenges
FAQs
Are we charged for adding offline gifts? Do they count against our subscription?
No.
Will offline gifts and adjustments count against active matches and challenges?
Generally, yes. If the adjustment or offline gifts meet the criteria of a match or challenge, GiveCampus assumes those gifts came in while the match or challenge was active and should count.
What if I don't want these gifts to count against a match or challenge? What should I do?
The first option would be to add offline gifts BEFORE creating matches or challenges. If that's not possible, or you've already added the offline gifts, you may be able to adjust down the progress of an offline match or challenge or write to support@givecampus.com to adjust an online match or challenge.
Are donors emailed when added as offline donors?
No.
Does GiveCampus deduplicate donors who make online and offline gifts?
Yes, as long as the donor name and email address match, we will deduplicate the donor count. This is true for all online and offline gifts. The dollar value of both gifts will still count.
How do I make offline donors anonymous?
Simply list the donor name as "Anonymous." To ensure a proper donor count and avoid accidental deduplication, ensure you have different email addresses for each "Anonymous" offline donor. Email addresses do not need to be real for this purpose (e.g. donor1@example.com).
Can advocates be credited for offline gifts?
No. Advocates can only be credited with online gifts.
What do I do if I make a mistake?
Don't panic. Check out this article with common resolutions.
Comments
0 comments
Article is closed for comments.