For GiveCampus school-level designation settings.
School-level designation groups are removed from Online Giving → School-Level Settings, in the designation groups list. A group cannot be removed while a tiered campaign is using it, and the page reports "This designation group is in use by a tiered campaign and cannot be removed." The check covers the group and everything beneath it, so a tiered campaign pointing at a child group or a designation inside it also prevents the parent from being removed. Remove the dependency first; retrying the delete without changing anything produces the same message.
Which campaigns block removal
Only tiered campaigns that are still in play. A tiered campaign whose state is successful, failed, archived or deleted does not block removal. So the group becomes removable once the tiered campaign using it has finished or been archived, or once that campaign has been pointed at a different group.
Other uses of the group are not what this message is about. If a standard campaign or a giving form displays the group, that alone does not produce this error.
What happens to forms that sync the group
Removing a group refreshes the designation structure on each project that synced it, rather than leaving those copies untouched. Review the affected forms and campaigns after a removal instead of assuming their display is unchanged. If the group is shared widely, consider whether removing it is the right action or whether hiding it on individual forms achieves what you want.
If nothing is using the group and it still will not delete
- Confirm you are in School-Level Settings rather than a single form's designation list. Removing a group at school level is a different action from hiding or removing a designation on one form.
- Confirm your role can manage school-level settings. Without that access the control may be unavailable or the action may not complete.
- If the message names a tiered campaign you believe is finished, check that campaign's state rather than its dates; the block follows the state.
Contact GiveCampus Support with the group name and the exact message if the group reports as in use and you cannot identify the tiered campaign responsible.
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