GC Auctions - Recording Paddle Raise Pledges

Applies to: GC Events with GC Auctions enabled (Paddle Raise)

Roles: Events administrators and volunteers with the Manage Registrations permission

Location: Auction > Run of Show > Go live

Outcome: Every paddle raised in the room is recorded, and the projected total updates as you go.

Summary: Paddle raises move fast, and the run screen is built for speed. Pick the level the auctioneer is calling, type a paddle number, press Enter, and repeat. GC Auctions sorts out which paddle numbers match registered bidders after the fact, so your team never has to slow down.

This article covers

• Opening the paddle raise run screen
• Moving through giving levels
• Recording pledges quickly
• Adding a new amount during the event
• Unknown paddle numbers
• Voiding and editing pledges
• Completing and reopening an appeal

Prerequisites

• A published appeal.

Step 1: Open the run screen

1. Go to Auction > Run of Show and select Go live.
2. Select the paddle raise appeal in Program Items.

The appeal panel shows the appeal name, your Notes for auctioneer, and running totals (Pledged, Goal, and Pledges). Below it, the Pledges table lists every pledge as it's recorded.

Step 2: Follow the auctioneer through the giving levels

Under Donation Controls, select the giving level the auctioneer is calling. It becomes the Current ask. When the auctioneer moves to the next level, select that level.

Need a level you didn't plan for? Enter the amount in Enter donation amount and select Add level. The new level is added in amount order and is ready to use right away.

Step 3: Record pledges

For each paddle the spotter calls out:

1. Type the number in Paddle.
2. Press Enter (or select Record). The pledge is recorded at the current ask, and you'll see "Recorded #[paddle] · [$amount]."

To record a different amount for a single pledge, select another amount chip or enter a Manual amount before recording.

Tip: Pair one person reading paddle numbers with one person typing. Keep the typist focused on the Paddle field. Pressing Enter records the pledge at the selected level and clears the field for the next number.

Unknown paddle numbers

To keep things moving, GC Auctions doesn't block paddle numbers that don't match a registered bidder. It records the pledge and checks the number in the background.

• Pledges that don't match a bidder are highlighted with No bidder yet in the Pledges table.
• The header shows Unresolved paddles ([count]) so you know how many need attention.
• Only pledges matched to a registered bidder count toward the total on the projected slide. The admin Pledged totals include all pledges, so the number on screen may be lower than your admin total until paddles are resolved.

You'll fix unknown paddles during review. See Closing an Auction and Reviewing Results.

Step 4: Void or edit a pledge

From the Pledges table on the run screen:

• Void: Select Void to remove a pledge entered by mistake. Select Restore to undo.
• Edit amount: Select the pencil icon and choose a different giving level.

To change a pledge's paddle number, use Fix paddle or Reassign to donor in Closeouts after the paddle raise.

Paid pledges can't be voided, edited, or reassigned.

Step 5: Complete the appeal

When the paddle raise is over, select Complete appeal. This marks the appeal as done and moves the Run of Show to the next program item.

Completing an appeal isn't final:

• You can still record late pledges against a completed appeal.
• Select Reopen appeal to put it back on screen and keep recording.

Select Confirm & Notify for the auction (note: pledges can be added or voided after the confirm and notify is selected)

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