Complete a requested payment authorization

How to use

If a payment requires additional authorization, open the original secure authorization link provided for that payment and follow the processor confirmation prompts. Verify the resulting gift/payment status before making another donation.

Troubleshooting

The authorization page resolves a specific payment from its private token. “We could not find that donation” or “We could not find your payment to confirm” means the payment cannot be resolved in that flow. Return to the original message and ask support to investigate if the problem continues.

Do not modify the link token, use someone else’s link, or post it in public support channels. A confirmation request is not proof of a duplicate charge, and opening the page is not proof that authorization succeeded.

Availability and limitations

The exact bank/card authentication challenge is controlled by the relevant payment flow. Never share bank passwords, one-time codes or complete payment details in a support message.

Venmo QR codes and giving-form checkout

Venmo is offered through GiveCampus’s supported PayPal/Venmo checkout when enabled for the school and compatible with the donor’s device/browser and gift type. To preserve GiveCampus gift records, designation allocation and confirmations, make the QR code point to the intended giving form or its supported designation-prefilled link. A QR code that bypasses GiveCampus and opens an external Venmo transfer is not an equivalent GiveCampus checkout and does not automatically create its gift/designation record.