For the newer Volunteer Management interface. Access and available actions depend on your volunteer or administrator role.
How to use
In the newer volunteer portal, open People, use the available search/filter controls, and open the intended record. Review the visible contact and relationship information. Use Log Note to record the interaction, then verify it appears in the record/timeline. Existing notes have separate edit/delete actions where authorized.
Administrators use Constituents and can inspect a record’s timeline and assignment context. Search/discovery and email permissions are checked separately from basic portal access.
Troubleshooting
A volunteer’s role, assignment, discoverability/access settings, and confidentiality status can all affect visible people and actions. Do not conclude that a record is absent from the school database because it is absent from one volunteer’s table.
Scope
The exact fields a volunteer can see are role-dependent. Do not disclose hidden contact or giving data merely because an administrator can access it.
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