How to use
For schools using the supported Stripe flow, open Online Giving → Banking & Deposits. The viewing roles are Superadmin, Fundraising Superadmin, Gift Management Admin, Finance Admin, or Reporting Admin. Review deposits, the selected account/currency, and the reconciled/unreconciled filter. After comparing with your financial records, Superadmin, Fundraising Superadmin, Gift Management Admin, or Finance Admin can mark deposits reconciled. Reporting Admin alone can view reports but cannot mark reconciliation.
A Superadmin, Fundraising Superadmin, or Finance Admin can update the selected Stripe account’s payout schedule. The available Stripe payout schedules in GiveCampus are Daily, Weekly, and Monthly; Weekly requires a transfer day and Monthly a transfer date. Biweekly and customer-selected manual payouts are not available. Verify the saved schedule for the intended account.
Important distinctions
Marking a deposit reconciled is a reporting action, not initiation of a transfer. A donation’s confirmation time, a processor payment, and the bank deposit date are separate. Deposit-based reports exist for fundraising, events, and auctions.
Troubleshooting
Confirm the processor, account, currency, deposit ID, date, and report scope. Confirm bank-arrival dates and fees with the team handling the account. Missing banking controls can reflect the processor or assigned role. Ask a Superadmin or Fundraising Superadmin to review your role; individual banking permissions cannot be added to a role.
Comments
0 comments
Please sign in to leave a comment.