Verify campaign-donor exclusions in an Outreach email

For school administrators using GiveCampus Outreach. Controls can differ between the classic email editor and the newer Composer editor.

For the online-gift filter, a campaign condition operates on matching contribution records, not simply everyone who visited the campaign. Email matching joins the recipient address to the gift payer email. Different email addresses can prevent a match even when the school recognizes the same person. The filter uses the configured campaign, date/value/designation conditions and qualifying gift states; it is not limited to bank-settled cash.

Outreach recipient generation applies unsubscribe/solicit-code exclusions separately from gift filters. A count of opted-out addresses does not prove that recent donors were filtered. Inspect specific known donors' recipient states/reasons and the saved filter conditions, and refresh/regenerate before sending where appropriate.

A filter is applied against records available when that processing runs. Recipient eligibility is checked during processing; do not rely on a continuous recheck throughout delivery. For an already sent message, compare generation/send timing, gift state, payer email and recipient history; do not infer success from the sent count or the age of the uploaded file.