Export unsubscribes and send a resubscription invitation

For school administrators using GiveCampus Outreach. Controls can differ between the classic email editor and the newer Composer editor.

Open Outreach Reporting → Email Unsubscribes and use Export to CSV. The on-screen report includes the source outreach, unsubscribe topic and date. The export link does not carry the current search/topic filters, so check and filter the downloaded report rather than assuming it is restricted to the current view or one outreach.

On a person's unsubscribe row, Send Resubscribe Link sends that person a tokenized resubscription link. It does not directly override their preference. Use this supported flow when the person wants to resubscribe, and verify delivery separately; the confirmation message is not proof that the email reached their inbox.

How can I tell whether someone has resubscribed?

After the recipient completes the resubscribe link, their unsubscribe entry for that topic is removed from the current unsubscribe report. To check, open Outreach → Reporting → Email Unsubscribes, refresh the page, and search for the exact email address. Check the same unsubscribe topic and clear unrelated filters. If the previously listed entry is no longer present, the unsubscribe for that topic has been removed.

Sending Send Resubscribe Link only sends the invitation; it does not resubscribe the recipient. There is no separate successful-resubscription email notification to the administrator in this workflow. Other topic opt-outs can remain, so do not assume resubscribing to one topic clears every email restriction. Review the relevant topic and your normal data-update process before changing CRM solicitation preferences.