Preferred versus business email in person audiences

For school administrators using GiveCampus Outreach. Controls can differ between the classic email editor and the newer Composer editor.

Standard person-based query recipients prefer preferred_email, with configured fallback behavior. Simply storing a business address does not tell that audience to deliver to it. To send to another address, use a reviewed recipient source explicitly containing the intended address, or review preferred-email mapping when a broad change is intended. Continue applying opt-outs and suppression. Other imported addresses may support identity matching and other person workflows; importing several addresses does not mean every address receives each Outreach message.