Invite a recipient to resubscribe

For school administrators using GiveCampus Outreach. Controls can differ between the classic email editor and the newer Composer editor.

The unsubscribe report offers Send Resubscribe Link for a record. An authorized administrator can use this to email the recipient a link for that topic. Sending it does not itself resubscribe them. Confirm the intended address/topic and the person's request before using it; do not silently erase their opt-out or confuse this action with an admin unsubscribe-on-behalf feature.

How can I tell whether someone has resubscribed?

After the recipient completes the resubscribe link, their unsubscribe entry for that topic is removed from the current unsubscribe report. To check, open Outreach → Reporting → Email Unsubscribes, refresh the page, and search for the exact email address. Check the same unsubscribe topic and clear unrelated filters. If the previously listed entry is no longer present, the unsubscribe for that topic has been removed.

Sending Send Resubscribe Link only sends the invitation; it does not resubscribe the recipient. There is no separate successful-resubscription email notification to the administrator in this workflow. Other topic opt-outs can remain, so do not assume resubscribing to one topic clears every email restriction. Review the relevant topic and your normal data-update process before changing CRM solicitation preferences.