Find the addresses that bounced for an Outreach

For a quick on-screen list, open the sent email under Outreach → Outreach, review its metrics and select Bounce Rate. Bounce Details lists affected addresses for that outreach; it is separate from unsubscribes and excluded recipients.

For a CSV, open Outreach → Reporting → Recipients, set From and To to include the send date, choose the email under Select your Outreach, and select Download Report. Filter Status to bounced for the current bounced-email population. Use Email or Phone and Constituent ID to identify recipients. This current-status report is not a full history of every delivery event and may not exactly match an aggregate bounce count.

Neither the summary count nor the address list explains the provider’s reason. Contact Support with the outreach and affected address when you need a specific delivery failure investigated. A bounce does not by itself prove the address can never receive email again.