Send volunteer email, use templates, and share videos

For the established (legacy) Volunteer Management portal. These steps differ from the newer Volunteer Management interface. Administrator controls require the appropriate school or volunteer-management permissions.

How to use

Use the established portal’s Email and Email Templates screens to prepare constituent outreach. Choose the intended assignments/recipients and review personalized values before sending. Scheduled Emails has separate list, update, cancellation, and recipient views where enabled.

Use Video to create/edit your available volunteer video pages and Resources to find school-provided material. Campaign advocate links can be supplied through the portal for attributable sharing.

Troubleshooting

An email template, a video page, and a scheduled email are separate objects. Confirm the correct active role and the school’s sending permissions. For a missing scheduled message, inspect the scheduled list and recipients rather than sending a second copy immediately.

Which interface to use

Use newer volunteer Outbox and template-version instructions only in the newer interface. Delivery limits, scheduling rules, and available merge tokens require this workflow’s configuration.