Let volunteers see their Email and Notes Log

For the established (legacy) Volunteer Management portal. These steps differ from the newer Volunteer Management interface. Staff access is determined by their assigned administrator role(s). Administrator roles have fixed capabilities; the configurable volunteer roles described here are separate from staff administrator roles.

In legacy VMS, enable the role permission view volunteer notes, then have the volunteer open an assigned constituent’s Email & Notes Log. Emails sent through this flow generate notes; the log displays eligible notes for that volunteer, with shared-assignment visibility governed separately. This is not a universal sent-mail inbox or permission to see every volunteer’s messages. Check the active role, assigned relationship and whether notes exist if the panel remains absent.