For the established (legacy) Volunteer Management portal. These steps differ from the newer Volunteer Management interface. Administrator controls require the appropriate school or volunteer-management permissions.
In legacy VMS, enable the role permission view volunteer notes, then have the volunteer open an assigned constituent’s Email & Notes Log. Emails sent through this flow generate notes; the log displays eligible notes for that volunteer, with shared-assignment visibility governed separately. This is not a universal sent-mail inbox or permission to see every volunteer’s messages. Check the active role, assigned relationship and whether notes exist if the panel remains absent.
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