For school administrators using GiveCampus Outreach. Controls can differ between the classic email editor and the newer Composer editor.
For an ordinary inbound message, the webhook schedules an unread-message check after five minutes. If it has been read by the time the process runs, that process does not email the notification. Admin-number messages notify school administrators whose receive-text-notifications setting is enabled; volunteer-number messages notify the conversation owner's account email. Gift-officer conversations are excluded from this process and have their own notification path. This is a scheduled check, not a guarantee of delivery exactly five minutes later, and it is separate from the auto-reply sent to the texter.
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