Meaning of Outreach usage limits

For school administrators using GiveCampus Outreach. Controls can differ between the classic email editor and the newer Composer editor.

Outreach email usage measures recipient sends for the school’s monthly allowance, not the number of email drafts or unique people in its database. Sending to the same person in separate messages can count again. The displayed allowance depends on provisioned product tier/contract, validated sending domain and environment; queued/scheduled recipients can also affect the displayed usage calculation. Texting has separate daily/monthly controls. Consult the school’s usage display/account team for its actual entitlement and overage terms rather than applying a universal price or limit.

Does a monthly email-limit warning stop my email from sending?

It depends on whether your institution’s account allows email overages. For an account with overages enabled, exceeding the included monthly allowance does not itself block the email; additional sends are subject to your agreement’s overage charges. A warning that you are approaching the limit is not a failed-send message.

For accounts without overages enabled, an email that would exceed the permitted monthly recipient count can be blocked. Other validation requirements can still prevent sending regardless of overage eligibility.

Check the warning shown in Outreach → Outreach and the draft’s send validation. If the message says sending will incur overages, review your agreement or ask your account team about the applicable terms before proceeding. Do not assume a universal overage price, payment requirement, or limit from another school’s example.