For the established (legacy) Volunteer Management portal. These steps differ from the newer Volunteer Management interface. Staff access is determined by their assigned administrator role(s). Administrator roles have fixed capabilities; the configurable volunteer roles described here are separate from staff administrator roles.
In the established VMS, open the assigned constituent from your Assignments list and look for Tags in the expanded assignment snapshot. Tags also appear as badges on that assignment’s summary. They belong to the volunteer’s assignment context rather than a universal field on every constituent profile; check the correct active volunteer/unit and assigned relationship if absent.
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