For the established (legacy) Volunteer Management portal. These steps differ from the newer Volunteer Management interface. Staff access is determined by their assigned administrator role(s). Administrator roles have fixed capabilities; the configurable volunteer roles described here are separate from staff administrator roles.
Yes, the established VMS supports multiple volunteers assigned to the same constituent when Shared Assignments is enabled for the relevant unit/context. Without it, an assignment to another volunteer can make the constituent unselectable. Confirm enablement with support before the upload, and review role settings for seeing or messaging other assigned volunteers; shared assignment does not automatically grant every cross-volunteer permission.
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