Read activity classifications and email delivery separately

For the established (legacy) Volunteer Management portal. These steps differ from the newer Volunteer Management interface. Administrator controls require the appropriate school or volunteer-management permissions.

In the established portal, open Volunteer Management → Home → Active Volunteers. The default report defines active as having performed a qualifying action within the last 30 days: sending an email/message, adding a note, pairing/requesting an assignment, unpairing/requesting unpairing, creating a personal email template, creating/completing a task or searching constituents. Check the displayed lookback: the report allows a different time parameter. This activity classification is different from registration status and from whether a volunteer account has been deactivated.