For the established (legacy) Volunteer Management portal. These steps differ from the newer Volunteer Management interface. Administrator controls require the appropriate school or volunteer-management permissions.
In the VMS Scheduled Emails screen, the pencil updates only the scheduled date/time; it does not reopen the message body. A new scheduled time must be at least one hour ahead. Canceling an eligible pending scheduled email destroys that email record, and the screen warns that the action cannot be undone. It does not return the email to draft as an Outreach cancellation may. Preserve the message content and recipients before canceling, then prepare a corrected replacement through the supported composing flow; ask support to help recover/access content when it is not visible. Do not cancel on the assumption that the entire draft will remain editable.
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