Use assignments and request constituent access in the established VMS portal

For the established (legacy) Volunteer Management portal. These steps differ from the newer Volunteer Management interface. Administrator controls require the appropriate school or volunteer-management permissions.

How to use

In the established /vms portal, open the assignments area (its name may be customized by the school) and inspect a constituent. Use Search Constituents if your role provides it. Follow the available request/select assignment flow rather than assuming all search results can be assigned to you.

Assignments support tags, and the portal has a request-unpair action. Use that request when you need an assignment removed and your role does not directly allow removal. Switch the active volunteer role/unit when the portal offers that control.

Troubleshooting

Constituent selectability, assignment filters, role-visible data, and the active role can change what you see. Ask your volunteer administrator to review a missing record or pending assignment request. A request is not approval.

Which interface to use

These instructions apply to the established portal. The newer school-scoped interface uses different People, role, and task flows. Use your school’s current volunteer portal link to enter the correct interface.