Distinguish staff communications, shared resources and agreements

For the established (legacy) Volunteer Management portal. These steps differ from the newer Volunteer Management interface. Administrator controls require the appropriate school or volunteer-management permissions.

Communication with Volunteers contains staff-to-volunteer email, its Email Templates, Announcements, Messages and Tasks. The email list separates Registered and Unregistered volunteers, with an All Volunteers/Volunteers I Manage view, date-range metrics, filters and recipient selection. Resources for Volunteers → Email Templates is a different area for templates volunteers use with constituents.

For an announcement, open Communication with Volunteers → Announcements → Create New Announcement. Set title/content, intended roles and start/end display dates. The form initially selected Show To All Roles. Video upload is available after creation. These dates control when the announcement is shown; they are not email-send scheduling controls.

For a resource, open Resources for Volunteers → Resources → New Resource. Choose a category and name, supply content, and choose all volunteers or conditions based on affiliation, class year or role. Active? controls whether it is shown. The editor supports files/images; its guidance says to create the resource before uploading video. Merely creating a category or writing content does not confirm that the resource is active and visible to the intended audience.

Manage Volunteers → Confidentiality Agreements → New Confidentiality Agreement separates the agreement name, checkbox language and full agreement language. Frequency options shown were once, every login, or every 30/90/180/365 days. Its Active notice says activation makes the agreement available to all volunteers. The global Confidentiality Agreements setting is under Settings → General. Use the institution's approved agreement wording and intended audience/frequency.