Deactivated volunteers in Email Deliverability

For the established (legacy) Volunteer Management portal. These steps differ from the newer Volunteer Management interface. Administrator controls require the appropriate school or volunteer-management permissions.

The Email Deliverability report selects historical notification IDs by date and any selected template, volunteer-user, and delivery-event filters; it does not remove a notification solely because its volunteer is now inactive. Historical activity can therefore remain in the report after deactivation. However, the CSV’s volunteer ID, name, and class year are looked up among active, registered volunteers. Those volunteer-identification columns can show N/A for a deactivated volunteer even while the email row remains. Use the correct date range and compare notification details when reconciling historical activity; do not equate an N/A volunteer column with an absent send.