For the established (legacy) Volunteer Management portal. These steps differ from the newer Volunteer Management interface. Administrator controls require the appropriate school or volunteer-management permissions.
A rejected row could not be matched to an active volunteer in this school. The assignment importer first tries volunteer_id against the volunteer’s external ID, then falls back to volunteer_email; it does not create a missing volunteer. Open the affected-row report, correct the identifiers/email or import/reactivate the intended volunteer through the authorized workflow, then retry the corrected assignment rows. A constituent or GiveCampus user existing alone is not an active school volunteer. A notice about rejected rows does not necessarily mean the entire file failed.
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