View the sent gift receipt

This article covers gifts made through GiveCampus. Payment and recurring-gift options depend on the institution and the form.

For a campaign, open Online Giving → Campaigns → select the campaign → Manage Donations → Online Gifts, then click the Donation ID. Older campaign menus label this Manage Gifts → Donations. For school-wide gift management, use Online Giving → Manage Gifts → Donations. On the gift, expand Email Notifications → Gift Notifications. The view shows recipient, sent date, saved message body and a Download PDF link. Recurring parent and installment notifications have separate sections where present. Review the actual sent message rather than sending a new test or assuming the currently active template is identical to an earlier receipt. If the notification is absent, ask your school administrator to check your assigned role and campaign/form access, then ask Support to investigate the saved notification and delivery record if needed.

Staff viewing and editing are different: Gift Management Admin, Finance Admin, Fundraising Superadmin, and Superadmin include gift management. Advanced Campaign Admin uses the campaign-level gift path above; that role alone does not expose the school-wide Manage Gifts menu. Advanced Form Admin and Reporting Admin have viewing/reporting access; use a gift-management colleague if the Donation ID is not linked for your role. Use the role’s included capabilities; partners cannot turn on an individual receipt-viewing permission inside a role.