Reducing failed-renewal and expiration reminder frequency

This article covers gifts made through GiveCampus. Payment and recurring-gift options depend on the institution and the form.

There is no school/form setting to reduce the number of automatic failed-renewal or card-expiration notices. They are different system-triggered notifications: failed-renewal notices are deduplicated for the contribution and charge cycle, while card-expiration reminders follow a separate scheduled process. Editing or disabling a custom email template is not a reminder-frequency control. If recipients appear to receive duplicates, send Support the subscription and message dates so the actual notifications can be checked; do not assume every reminder belongs to the same failed attempt.