Notifications and unexpected later charges

This article covers gifts made through GiveCampus. Payment and recurring-gift options depend on the institution and the form.

The ordinary active-to-canceled flow triggers donor and administrator notification handling. No silent-cancel customer option is established here. If there is a no-contact requirement, coordinate with authorized support before canceling rather than assuming the donor will not receive email.

If a later charge is reported, support must compare subscription and installment IDs, cancellation time, processor record, and other recurring gifts. Do not diagnose the charge from the donor's name or statement date alone.