Send a payment-update link before a gift fails

For an administrator, open Online Giving → Manage Gifts → Recurring Subscriptions, search for the donor/subscription, and click its Donation ID. A donor can use their own private gift-management link. Confirm the subscription before editing.

An authorized administrator can use Send Donor Link to Modify on a supported recurring subscription. The action sends a management email to the original contribution's payer email; it does not require a failed installment first. The donor can then use eligible payment-edit controls. Confirm the correct subscription and recipient before sending. The page's success message indicates the notification action succeeded, not proof of inbox delivery.

Send an update-card link before expiry

In the recurring subscriptions list, use the gift action menu's Send Donor Link to Modify where offered. The list offers this for Stripe/Spreedly. Sending this donor link is separate from editing or canceling the recurring gift yourself. Superadmin, Fundraising Superadmin, Advanced Form Admin, Gift Management Admin, Finance Admin, and Reporting Admin include this action with access to the gift’s campaign or form. Advanced Campaign Admin and Crowdfunding Admin can also use the campaign gift-management path for campaigns they can access. Basic Campaign Admin and Basic Form Admin alone do not include it. It sends a private modification link to the contribution payer email and does not require an expired card. The donor can open the link and use the available payment-method controls; do not simulate an expired-card notification or collect full card details.