Write-in placeholder precedence on a giving form

Open Online Giving → Campaigns or Online Giving → Forms, select the campaign or form, then go to Giving Experience → Form Settings & Display → Designation Configuration.

In the selector, a form-specific designation write-in label takes precedence over the school placeholder; fallback then uses the designation display name/default. Check the form’s write-in label as well as School-Level Settings and preview the active selector. This explains a possible override, but the actual form must be checked to confirm its cause.