Turn off donor-covered fees for an eligible form

Open Online Giving → Campaigns or Online Giving → Forms, select the campaign or form, then go to Giving Experience → Form Settings & Display → Form Settings, then find the Payment Settings section.

In the form's fee settings, clear Inherit School-Wide Donor Covered Fee settings to expose its override, then clear Enable Donor Covered Fees for this Form and save. Preview the donor checkout. This control is available for eligible forms at schools using Stripe. For a Giving Form, eligible overrides are available to Basic Form Admin or Advanced Form Admin with access to that form, and to Finance Admin, School-Level Settings Admin, Fundraising Superadmin or Superadmin through school financial access. Campaign form settings use Advanced Campaign Admin or Crowdfunding Admin with campaign access, or the same financial/superadmin roles. Partners cannot toggle a separate fee-management permission inside a role. If it is unavailable, support must review the school's configuration.

Disabling the donor-facing option does not waive the school's processing charges. It also does not preapprove a large payment or bypass processor checks. Confirm large-gift preparation with support without promising that a particular transaction will be accepted.

The school-wide setting is under Online Giving → School-Level Settings → Donation Form → Donor Covered Fees. A form-specific override takes precedence over the school setting. Saving an inherited setting restores the school default; it does not mean fees are waived. Fee coverage remains optional in both Opt In and Opt Out modes.