In GiveCampus giving forms, available controls depend on your permissions and the interface used by your institution.
Standard gift refund confirmation is a system message, separate from the editable donor gift receipt. The event editable-template list also does not include refund confirmation. No self-service replacement control is available for these refund messages. Support can assess the exact type and requested wording, but do not assume that employee access means a per-school customization is available.
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