Cancel future recurring gift payments

For an administrator, open Online Giving → Manage Gifts → Recurring Subscriptions, search for the donor/subscription, and click its Donation ID. A donor can use their own private gift-management link. Confirm the subscription before editing.

Open the correct recurring gift's management page, review its payment schedule, choose Cancel Future Installments (the label can reflect the installment type), and confirm. Verify the resulting status and confirmation. Staff who modify or cancel recurring gifts need Superadmin, Fundraising Superadmin, Gift Management Admin, or Finance Admin. Advanced Campaign Admin, Advanced Form Admin, and Reporting Admin alone do not include those actions. Donor ownership and a valid private management link are separate access paths; they do not require an administrator role.

Cancellation stops future installments; it does not itself refund payments already made. For an accidental monthly gift that should have been one-time, check the first installment's payment status separately after canceling future installments. A cancellation confirmation is not proof that a pending first installment has settled.