Use the Conditional Templates tab to inspect fund/affiliation rules, or New Conditional Email to create an eligible conditional template. Standard templates are separate.
Open Online Giving → Campaigns or Online Giving → Forms, select the campaign or form, then go to Giving Experience → Gift Confirmation Emails → Conditional Templates. In the conditional editor, save with Create Email Template or Update Email Template. For a saved template, use Send Test Email, then Activate Email Template when it should be used. These controls differ from the standard-template editor.
The conditional editor supplies separate subject and message-body token pickers. The subject picker excludes receipt tokens; the body has its own token list and can include the supported Tax Receipt token for the actual gift template/form context. Select the body token rather than placing tax-receipt content in the subject. If absent from the body too, inspect the selected template type/editor and supported token list; do not assume every message type can render a gift receipt.
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