Bulk hide versus bulk delete on a giving form

Can I remove all designations from a form at once?

Yes. Use Remove All Designations in the form's Designation Configuration. Basic Form Admin, Advanced Form Admin, Fundraising Superadmin and Superadmin can manage Giving Form settings for forms they can access. You do not need to remove designations one at a time or request an engineering cleanup for the standard workflow.

How to remove all designations

1. Open the intended Giving Form or campaign's settings.
2. Go to Giving Experience → Form Settings & Display → Designation Configuration.
3. Find Form Designations. If you are inside a designation group, return to the main form-level list.
4. Click Remove All Designations.
5. Read the Remove all designations from this form? confirmation. This applies to the whole form, including eligible groups and pinned designations, not just the current search results or page of the list. The action cannot be undone with an Undo button.
6. Confirm with Remove All Designations. Designations still needed by other features are kept.
7. Review the result and the remaining designations, then preview the donor form. If you are replacing the form's designations, add the intended replacements and check the donor experience before sharing the form.

Why were some designations kept?

GiveCampus preserves designations still in use by:

• Tiered landing pages.
• Winner-takes-all challenges.
• Directed matches or challenges.
• Conditional email templates.
• Membership forms.

If a designation inside a group is in use, the whole group can be kept. This protects the settings that depend on it; Remove All Designations does not force-delete these items.

When removal completes immediately, the Designations Removed notice lists the items kept and the reasons. Review those dependencies before deciding whether they should change. Do not disable a live match, tier, or email rule just to clear the list. If the reason is unclear or you need help with a remaining designation, contact Support with the form and designation name.

What if I see Removal Processing or the button is unavailable?

A large removal can run in the background. Removal Processing means it is underway and may take a few minutes; certain designation actions are temporarily paused. Wait, then refresh the list and review what remains. The background workflow may not show the same immediate item-by-item result notice. Ask Support if processing does not finish or you need help identifying why items remain.

The button is in the main Form Designations list, not inside an individual group. If it is missing, return to that main list and confirm your assigned role and access to that form. Partners cannot enable individual permissions within a role. This workflow uses the Designation Configuration editor; membership forms use a different configuration workflow. If your screen differs, share the form and a screenshot with Support.

How is removal different from Hide All on Form?

Remove All Designations removes eligible designation assignments from this form. It does not delete the school's master designation records or historical gifts, and it does not remove those funds from other forms.

Set Visibility → Hide All on Form changes visibility for the applicable non-pinned designations on the form or current unsynced group. It keeps them attached; it is not bulk removal. Pinned designations are excluded from that visibility action, but they are not automatically protected from Remove All Designations. The in-use protections above still apply.