Correct an In Honor Of or custom tribute response

For a campaign, open Online Giving → Campaigns → select the campaign → Manage Donations → Online Gifts, then click the Donation ID. Older campaign menus label this Manage Gifts → Donations. For school-wide gift management, use Online Giving → Manage Gifts → Donations. For school-wide gift editing, use Superadmin, Fundraising Superadmin, Gift Management Admin, or Finance Admin. Advanced Campaign Admin can edit ordinary gifts on assigned campaigns through the campaign’s Manage Donations → Online Gifts (or legacy Manage Gifts → Donations) page. That role alone does not expose the school-wide Manage Gifts menu, refunds, or recurring-subscription changes. Advanced Form Admin can view assigned form gifts but cannot edit them solely through that role.

An authorized gift administrator can open the existing donation and edit the exposed In Honor Of field under Additional Information, then save and verify the record. The editable tribute field depends on the form and school configuration. Other memorial/message questions may be separate custom responses, so identify the actual field rather than assuming every tribute uses the same storage.

If the field is absent, have support check the original form configuration and saved response. A record correction does not itself establish that a prior notification or an already-exported CRM value has changed; review those separately when relevant.