Bulk staff-name changes across receipt templates

Open Online Giving → Campaigns or Online Giving → Forms, select the campaign or form, then go to Giving Experience → Gift Confirmation Emails and select the appropriate template. In the newer editor, Save Draft stores edits, Test Changes sends a test, and Save and Publish makes the changes active. Older editors use separate save/activation controls.

An active form/campaign template for a particular receipt type takes precedence over the active school-level template of that type. Updating a school default can therefore update forms that inherit it, but will not overwrite active custom form templates. Sender name/address also follow template overrides before school defaults, and a name typed in the body must be edited in that content. The UI has no universal bulk replace/reset of every customized receipt. Inventory the affected template types and overrides, update shared defaults, then review/update the exceptions or arrange an authorized scoped bulk change with support. Do not delete custom templates indiscriminately: they may contain required form-specific content.