For GiveCampus Video users with access to the relevant school and video page.
Open Video → Landing Pages → select the page name → Branding and use Video placeholder image to upload its replacement, then save and preview the page. The editor and permitted update fields do not expose a remove-thumbnail control; ask support to clear an existing asset when removal is required. This is separate from the email layout. The legacy Outreach Insert Video Link inserts a linked thumbnail image; use a supported custom linked image or ordinary text/button pointing to the shareable video page for a different appearance, then test the received message.
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