Remove an overall capacity limit when people are waitlisted

Open Events → Events → select your event → Edit Event → Ticketing for guest and ticket capacities. Waitlist configuration is under Edit Event → Waitlist when that page is offered; in the older interface it is the Waitlist section of Ticketing. Use the event’s Waitlist page outside Edit Event to review entries and send invitations.

The Ticketing save rejects a blank overall guest limit while the waitlist is enabled. To make overall capacity unlimited, disable the waitlist before clearing that limit (or save both changes together where that interface permits). Review individual ticket-type limits too; clearing the overall limit does not change those inventories.

The capacity-setting action does not convert existing waitlist entries into completed registrations. Use the separate waitlist invitation action for appropriate entries and have the invitees finish registration. Confirm current waitlist entries and invitations after the change instead of assuming everyone received a message or a ticket automatically. Assigned roles, event access and the event's available waitlist interface still apply.