Why Publish Event is missing or disabled

Open Events → Events → select your event → Overview.

The overview shows the Publish Event section only when the event is in Draft and has an event image, contact name, contact email, and either a location name or Virtual selected. A missing background image is not the same check as the required event image. Complete the actual missing fields, save and return to the overview.

When those readiness conditions pass, publishing requires Advanced Events Admin, Events Superadmin, or Superadmin. Basic Events Admin alone cannot publish; an administrator without a publishing role sees a disabled button. Another draft showing Publish does not prove this draft has the same readiness data. Support must inspect the actual event if all requirements appear satisfied; do not publish an unrelated copy to work around it.

Change staff access

A Superadmin or Events Superadmin can open Events → Administrators → select the person → Role(s), assign the appropriate role using Add Another → Update Role(s), and check Events Access. The role’s individual capabilities are fixed.