Associate a guest gift with a GiveCampus account

This article covers donor accounts and gift checkout in GiveCampus.

The post-gift panel checks for an existing confirmed non-guest GiveCampus account matching the gift email. If found, it offers the appropriate account sign-in path to associate the gift; otherwise it offers account creation. Use the account's actual GiveCampus credentials or supported recovery flow rather than assuming the institution's alumni-system password applies.

In the native-password association path, the application validates the password before moving the current guest user's contributions to the signed-in account. This is tied to the current guest/session flow, not a guarantee that any later login merges every historical gift by email. If the original session or link is gone, support must inspect the gift and account association.

A gift's checkout address, the GiveCampus account profile and the institution's mailing/CRM record are separate. Ask the school to verify its mailing record when a donor changes address; completing a checkout does not prove that a magazine or alumni mailing database was updated. Do not create a second donation to attach the original gift.